An unofficial transcript can be printed via Mosaic.
Official paper transcripts are back in production with limited service:
- only mail delivery by Canada Post is available
- courier and fax are not available
- will only be mailed within Canada and the United States
- international mailing is not available
- maximum of three copies. Multiple requests will not be considered at this time
- requests will only be accepted through Mosaic
- please allow for delays with mail delivery
- attachments will not be mailed out with transcripts
- requests will be processed in date order
- an electronic copy of the transcript is currently not available
- transcript delivery is free of charge for current and former McMaster students and alumni
All transcript requests must be ordered via Mosaic. More information about how to order a transcript is available on the Registrar’s Office website. Alumni and former McMaster students will require access to Mosaic to place a request. Please contact a Student Services Professional via online chat for on the Registrar’s website.
Yes. To learn more about the grading options, including
- who you should speak to before making the decision
- how to submit a request
Please contact the program to which you are applying and advise them of your situation. Graduate program administrators understand it may not be possible for these documents to arrive by the deadline.
Applications are being processed, but sending offers may be delayed due to the current situation.
If you have received an offer for graduate studies at McMaster and you plan to accept your offer, you should apply for a study permit as soon as possible, as the process is slower due to COVID-19.
Student Accessibility Services (SAS) has transitioned to providing services via email, video conference calls or by telephone. If you are registered with SAS and have specific questions about your academic accommodations, contact your SAS program coordinator directly.
If you haven’t registered with SAS but need an academic accommodation, please contact (905) 525-9140 ext. 28652 or firstname.lastname@example.org.
Health and Wellness Services
Good2Talk provides 24/7 confidential counselling, information, and referrals to all post-secondary students in Ontario via phone at 1-866-925-5454 or text GOOD2TALKON to 686868.
Empower Me (Graduate Students) provides 24/7 accessible counselling services to empower you to thrive, crisis support, mental health and well-being services. Telephone: 1-844-741-6389
Mac's Money Centre
We have qualified experts who can answer your money questions and connect you with resources that are right for you. Email your money questions to email@example.com.
You can also contact the CRA by calling the General Inquiry Line: 1 800 959 8281. Remember, if you are asking specific questions about your tax situation, you must have your tax account and/or CRA documentation with you so that you can provide them with your information and answer the verification questions.
Discuss your concerns with your supervisor or department directly. You should be in regular contact with your research supervisor. It’s important to work together openly and honestly to adapt your plan for realistic research and milestones.
For a review of graduate supervision guidelines for students, supervisors, and programs, please visit Graduate Supervision.
PhD defences are coordinated by the School of Grad Studies and should continue to be initiated in Mosaic. Students and committees can follow the new online-only defence process.
Master’s students should contact their graduate administrator for information/instruction pertaining to defending their masters thesis.
The School of Graduate Studies recommends that PhD defences are conducted using WebEx or Zoom because of functionality of these platforms. Both have “waiting room” or “lobby” where students can wait during in-camera discussions by the Examining Committee.
You can book an online appointment with a graduate-level writing assistant through Oscarplus. The Writing Centre does not provide editing services but offers support and strategies to help you improve scholarly writing skills.
Book a virtual appointment on Oscarplus> Appointments > Academic Skills > Writing Tutor Appointment (Undergrad Writing Centre).
We are continuing to process Service Requests to clear students to graduate. We encourage you to confirm with your graduate administrator that all related paperwork has been submitted for review and processing.
If you have received an offer for graduate studies at McMaster and you plan to accept your offer, you should apply for a study permit as soon as possible, as the process may be slower due to COVID-19.
Check your application status online. Even if you submitted a paper application earlier, you can link your application to an online account.
While there may be delays, student permit applications are in full operation and your application status should be updated.
UHIP is the University Health Insurance Plan that is mandatory at McMaster University for ALL international graduate and undergraduate students. The plan year runs from September 1st, 2020 to August 31, 2021. To be eligible for the plan, you must be enrolled at McMaster University, be an International student and also be physically in Ontario.
For students who are not in Ontario as of September 1: You are eligible for exemption from the plan.
What do I need to do?
To be exempt from UHIP for the fall term, you will need to email Ana Pereira at firstname.lastname@example.org, and include the following information:
- Student Number
- Country where you will be physically as of September 1st, 2020
- Please retype this statement with your information in order to be exempt:
I, (your name) confirm that I (and my family, if applicable) will not be physically in Ontario as of September 1st, 2020. I request to be exempt from the UHIP plan from September to December 2020. If I arrive in Ontario at any time during the Fall term, I will connect with Ana Pereira in order to be added immediately to the UHIP plan.
Once the above information is received, you will be removed from the plan and UHIP charges will be removed from your student account for the fall term. If remote study continues past the fall term, you will receive updated instructions for the January term.
If you are in Ontario and are a registered student at McMaster, you will be enrolled in and covered under UHIP.
In early September, you will receive an email from Sun Life to your McMaster email with your UHIP card. Please print the card and carry it with you at all times in order to receive medical care.
More information on the UHIP plan along will be available starting in September.
The international student services team continues to be available to support students. We are offering one-on-one appointments via phone, email or an audio/video chat platform such as Zoom. To connect with us, please visit OSCARplus > Student Success Centre > Appointments > International Student Services to book an appointment.
Services at McMaster’s Office for the Development of English Language Learners (MODEL) are available online:
- one-on-one consultations
- conversation hangouts (limited number of students) through Microsoft Teams
Visit MODEL’s website for the most up-to-date information.
McMaster will send out emails to all international students when relevant updates become available. Please make sure that you are receiving emails from Graduate Studies and do not unsubscribe from the list.