If you have a negative balance on your student account, you can request a refund by emailing email@example.com. You MUST be enrolled in direct deposit to receive the deposit to your personal bank account. Cheques will not be issued while the office is closed.
You can use online banking to make a payment to McMaster. Online banking can be accessed via the website of your banking institution. Please set up McMaster University as a payee using your student id number as the account number.